KüchenArt: Making your ultimate kitchen come true with KPS.MAX

26.2.2024
Foundation
September 1983
Sales area
120
Employees
4
Location
Geismar
Since spring 2019, Fabian Eckstein and his kitchen showroom KüchenART in Geismar, Thuringia, have been helping customers to realize their dream kitchen. He relies on perfect support from a single source. SHD has supported him with a kitchen planning solution from the very beginning. In spring 2023, the partner of GEDK (Gemeinschaft der Küchen- und Hausgeräteunternehmer) then decided in favour of KPS.MAX. Fabian Eckstein is certain that selecting SHD's completely newly developed and cloud-capable kitchen planning system is the right decision and will be successful in the long term.
The challenge
In addition to the time and location-independent access to the kitchen planning solution, the perfect planning results, the simple commercial processing and the photorealistic 3D presentations in real time are decisive advantages of the cloud version of KPS.MAX for Fabian Eckstein.
Solution components
KPS.MAX (Cloud version)
Advantages
  • Fast and error-free design
  • Less time spent on commercial processing
  • Real-time 3D rendering
  • Convincing end customer experience during the presentation
  • Cloud version enables use independent of city and time (home office)
  • State-of-the-art technologies

Company

Kitchens are and always have been more than just a place for cooking. That's why buying a new kitchen should be carefully considered - after all, it's not just about functionality, but also about ambience, style and quality of life. This is exactly where the KüchenART kitchen showroom comes in. Owner Fabian Eckstein worked for many years as a kitchen salesman in the office and in thefield before taking the steps into self-employment in spring 2019. Since then, he and his now four employees have been presenting tastefully furnished kitchens in his 120 square metre showroom.

Project progress

Just two months later, in November 2022, the cloud version of KPS.MAX was installed and Fabian Eckstein was able to design his first kitchens with the new application. "The transition worked really well. Only the cloud server hung up once at the beginning, but that was quickly fixed by SHD support. Yes, I knew that there could be problems in the start-up phase, but I was okay with that as the program was still under development," the entrepreneur recalls the start-up phase.

Fabian Eckstein was also impressed by the extremely simple operation and quick learning curve of KPS.MAX: "As I was already familiar with KPS solutions, I only attended a basic training course. Otherwise, the software is so user-friendly that many drainages are self-explanatory."

Requirements

What's special about KüchenART is that everything, from advice and customised design to installation, comes from a single source. "I always take a look at the space myself, measure everything precisely and then create a high-quality 3D design using special software. This allows the customer to see in details how their kitchen will look in the end." At Fabian Eckstein, this "special software" is KPS.MAX in the cloud version.

Decision making

Before Fabian Eckstein decided to switch to KPS.MAX, he took another close look at the solution at the “area30 trade and order fair” in Löhne in September 2022. He was convinced by the performance of the software and signed the cooperation agreement on the same day.

Fabian Eckstein was particularly impressed by the modern and cloud-capable software architecture of the KPS.MAX kitchen planning software. The solution also scored points for its user-friendly and intuitive operation.

A planning solution from another provider? This was not an issue for the experienced kitchen designer: "I was already familiar with SHD solutions from the kitchen showroom I worked in before. And as we were always very satisfied with the software, there was no alternative to KPS for me when it came to selecting it."

Solution

Today, Fabian Eckstein uses KPS.MAX to design around 15 kitchens per month. With the "self-explanatory drainage" mentioned above, he and his employees quickly and easily arrive at a well thought-out kitchen designer. The speed and perfection of the design are particularly impressive. Time-consuming work steps are significantly shortened by automated processes. The smart planning aids deliver precise and error-free results and ensure fast processing. "Kitchen design is really quick and easy with KPS.MAX," says Fabian Eckstein.

 

"Since using KPS.MAX, many things have become much easier. KPS.MAX is the perfect solution for commercial processing. For example, entering prices or purchase orders is very easy to handle. KPS.MAX is also great in terms of creating forms!"

Fabian Eckstein, owner of KüchenART Eckstein

 

He also appreciates the real-time 3D rendering. Photorealistic 3D presentations have no waiting time sat KPS.MAX and are possible at any point during the planning and presentation: "As I only have a small showroom with four sample kitchens, high resolution design and real-time rendering are extremely important to me. This allows me to impress my customers with professional planning documents. That's what I think is cool about KPS.MAX."

 

However, the state-of-the-art application with a cloud-based backend for centralised data storage is the absolute highlight of the solution for Fabian Eckstein.

"As I am responsible for the consultation and sales and my colleague then carries out the internal processing, she always knows exactly what I have designed. Thanks to the precise graphic design and fast commercial processing with KPS.MAX, we achieve a perfect result. This saves an enormous amount of time and helps to inspire our customers."

Thanks to the cloud version, we can access our data from anywhere and work with it, no matter when and where. It's a great solution that makes us very flexible, especially for employees who work from home a lot.
Fabian Eckstein
Owner of KüchenART Eckstein
Conclusion
"Yes, we don't just wish to sell kitchens. Our goal is to convey ambience, style and quality of life. And KPS.MAX supports us enormously in this. The planning solution offers us everything we need for optimum design, graphic and commercial processing as well as the best possible advice for our customers," summarises Fabian Eckstein after a year of live operation of KPS.MAX.

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